Refund and Cancellation

Last updated: August 2026

Our books are digital products. The moment your payment succeeds, the full book is unlocked and delivered to you instantly — so, like most digital goods, all sales are final and purchases are non-refundable.

Read before you buy — for free

This is exactly why every title lets you read a generous free preview (about the first 20% of the book), and Book 1 of each series is completely free. Please use the free sample to decide whether a book is right for you beforeyou purchase — once you’ve read the opening, you know just what you’re getting.

Cancellations

Digital books are delivered the instant your payment succeeds, so a digital order cannot be cancelled once it is placed. If you also order a paperback, you may cancel it for a full refund any time before it enters printing — email support@myebooksbuy.com as soon as you can. Once a print order has gone to production it can no longer be cancelled, as each copy is printed to order.

Genuine billing errors

A non-refundable policy never covers honest mistakes. If you were charged twice, charged the wrong amount, or you truly cannot access a book you paid for, email support@myebooksbuy.comwith your order email within 7 days and we’ll make it right, including a correcting refund where a real billing error occurred.

Titles withdrawn after a copyright complaint

Everything we publish is written with AI under our editorial direction, and we act on copyright complaints about any of it — paid titles included — normally within 48 to 72 hours. When a complaint stands up we withdraw the title from sale, and access to it in your library may end. Formal notices go through our DMCA page.

If that happens to a book you bought, here is what you get — and it is deliberately something we can always honour: email support@myebooksbuy.com from the address you bought with, within 30 days of the withdrawal, and we will unlock any other title of your choice from the catalogue for you at no charge, one for one — including a more expensive one. We do not run automatic cash refunds for withdrawn titles; the replacement title is the remedy we guarantee. If you would rather have the money back, ask, and we will refund it wherever the original payment is still reversible through the processor that took it.

International orders

International card payments are handled by our authorised reseller and Merchant of Record, Dodo Payments, who also manage order-related inquiries for those orders under their own policy.